Why would a 45+ year-old company join forces with One Hour?
Locally-owned and operated Joe East Heating and Air Conditioning, which has been serving the Huntsville area for more than 45 years, has joined forces with One Hour Heating & Air Conditioning,® (One Hour) a national heating and air conditioning brand with independently owned and operated locations throughout North America.
Originally established in 1969 by Joe and Barbara East, the longtime home air conditioning and heating company currently has 19 employees and 9 branded trucks, all of which operate under the One Hour brand as of today. One Hour is part of the Direct Energy family of brands. East’s grandson, Shane, is the general manager and his daughter Judy is the office manager. They are lifelong Huntsville residents.
One Hour was recently ranked No. 1 in the HVAC services category in Entrepreneur magazine’s Franchise 500 list.
“We are pleased to welcome Barbara, Shane, Judy and their entire team to the One Hour Heating & Air Conditioning family,” said Mark Baker, president of Franchise, Direct Energy. “Their commitment to exceptional customer service is what sets them apart, and we look forward to working with them as they continue to serve the Huntsville community.”
With this move, the local company will be able to continue training staff with the best resources, offer 24/7 telephone support, provide stronger warranties and guarantees, and lower product costs – just in time for the harsh Alabama summer.
“Our company began with my late husband’s hard work over many years, but we’ve grown to be one of Huntsville’s premier home air conditioning and heating companies by continuously investing in the best resource we have: our knowledgeable technicians and employees,” said owner Barbara East. “Now, by being a part of One Hour and the Direct Energy family, we have even more resources available to us that will benefit our customers.”