On-Demand Training: Online, Onsite, Ongoing

Success AcademyBecoming a franchisee gives you access to Success Academy,®
our on-demand training resource for HVAC, plumbing and electrical
residential service professionals. Topics include general business management, building customer loyalty for your
skilled trade services, and tips on retaining employees.


  • More than 250 modules: integrated sales/service techniques, general management topics, self-improvement/confidence-building techniques

Onsite, in-person, instructor-led classes

  • Experienced trainers are available to
    conduct in-person classroom training.
  • Operating excellence manuals outline and
    guide you through the entire turnkey
    process of transitioning your business.
  • Courses are designed to inform, teach
    and provide a safe environment in which
    to practice new techniques.
  • New franchisees begin the business
    transition with a four-day, instructor-led
    franchise orientation training to cover
    brand and operations basics.
  • Training support includes a blended
    learning approach to improve
    customer interactions and deliver
    on the brand promise.

Annual Events: Network with other franchisees during annual, hands-on classes
and business sessions.

Success Academy is an affiliate of the One Hour Heating & Air Conditioning®, Benjamin Franklin Plumbing®, and Mister Sparky® electric franchise brands.