Frequently Asked Questions
Answers & Solutions You Can Trust
Converting your existing business to one of our home service brands is a big decision. We know how much thought and research goes into a change like this. We’re looking for companies and locations that are the right fit for our growing network of franchisees. That’s why we’re happy to provide detailed answers to any of your questions.
Start a conversation. Fill out the Contact Form today for more information!
I’m interested in transitioning my company to a franchise. Now what?
Great! Simply fill out the Contact Form letting us know. We will answer your questions and provide an overview of our business model. If you are ready to take the next step, we’ll invite you to an online webinar.
What is my discovery process?
After our initial phone call, we ask that you, and any other owners of your company, attend an online webinar. Over 45 minutes to an hour, we’ll walk you through a high-level view of the value our brands and conversion business model can bring to you, your employees, and your business.
What happens at Discovery Day?
If you like what you learn in conversations with us, the next step is to attend a Discovery Day. These are held throughout the country at a franchise owner location. Over the course of a day and a half, you can get to know our support team members in an informal setting, talk with the franchise owner, and tour their operation. The Discovery Day meeting includes six to seven hours of discussion and covers all aspects of our business model.
Will the territory I want be available?
The answer to this question depends on availability and other factors. We invite you to request more information through our website by filling out our Contact Form to see if your preferred location is available.
What is the success rate of your company?
One measure of success concerns how One Hour Heating & Air Conditioning®, Benjamin Franklin Plumbing®, and Mister Sparky® electrical services compare to their respective industries. This is known as same-store growth. Based on industry data from IBISWorld research, our brands are outpacing their respective industries in same-store growth.
A three-year cumulative (2015-2017) comparative using IBISWorld data shows:
- One Hour Heating & Air Conditioning® same-store growth at 24% compared to industry at 8%
- Benjamin Franklin Plumbing® same-store growth at 33% compared to industry at 8%
- Mister Sparky® same-store growth at 75% compared to industry at 17%
Industry data from IBISWorld. Same store growth measures year over year revenue increase from franchisees active during the entire time period.
Is Clockwork, Inc., an independent company?
No. Clockwork, Inc., is a member of the Direct Energy® family of brands which is one of the largest residential energy retailers in North America. Direct Energy has steadily grown to approximately 5,000 employees and nearly 5 million customers.
What are the investment costs?
The initial fees and total investment costs for business conversions and start-ups will vary depending on which brand you choose, the business infrastructure you already have in place and other territorial and business-related factors. For information on minimum initial fees by brand visit the Investment Information page for the brand you are interested in or reach out to us. Conversion and Start-Up cost models are included in our Franchise Disclosure Document.
If your business qualifies we may provide substantial financial assistance to help in your transition through our Conversion Incentive Program.
Will I receive the necessary training and support to help my team and business succeed?
As a member of the Clockwork, Inc. family, your success is our success. Success Academy™ our award-winning affiliate company provides a wide range of on-demand training programs. Visit our training support page or by reaching out to us for more information.
Why should I transition to a Clockwork, Inc., Brand?
There are countless reasons why we’re not like most franchisors. No matter where your business is today, the programs we offer and the benefits available when you come onboard can help you reach new growth levels.
How will I know if this is the best fit for me and my business?
Converting your business with us may be a great fit for you if:
- You love being your own boss and owning your own business
- You’re looking for a system to help improve your business
- You’re overwhelmed with work
- You work very long hours that never seem to let up
- Your business would fall apart if you took a day off
- You’re far too busy to even consider taking a vacation
- Your entire team relies solely on you
I need more information, is there a phone number I can call?Please feel free to contact us at (866) 392-7396 for more information on one of our three brands.