Recruiting & Retention

Help Employees Embrace Your One Hour Heating and Air Conditioning® Franchise

Franchising doesn’t just benefit owners. It may be exactly the change your employees need. One of the biggest concerns for business owners considering franchising is the effect the change may have on current employees. But just as our systems are designed to connect owners with their goals, they also empower you to extend those same benefits to your team.

We realize that most employees prefer consistency in their work, and we’ve structured our franchise orientation and ongoing training accordingly. Our goal is to make the transition a smooth and positive one.

After working with hundreds of contractors, we’ve found that employees overwhelmingly embrace the opportunity to:

  • Develop new skills
  • Experience improved teamwork
  • Work under the banner of a trusted brand

National Recruiting Efforts

One Hour Heating & Air Conditioning, part of the Direct Energy® family of brands, provides sponsorships to aspiring skilled trades students, has partnerships with trade schools, and recently partnered with TV personality and skilled trades supporter Mike Rowe to help raise awareness of the skills gap and all the good jobs that are available today.

Success Academy®: Training for Competitive Advantage

Your franchise decision includes access to a wide range of Success Academy training courses via our franchise learning website. This training support includes a blended learning approach to improve customer interactions and deliver on the brand promise. Your current employees and new hires will be able to take advantage of our on-demand, online, instructor-led, and self-paced training modules.

Training offerings include: general management topics, sales techniques, self-improvement, leadership, customer service, accounting and dispatch training. Courses are designed to inform, teach and provide a safe environment in which to practice new techniques. Success Academy content is constantly expanding to keep up your team current on the latest industry best practices, and to provide you with the tools to attract and retain customers in the long term.