Local Veteran Opens National Brand in Durham, Raleigh

Locally-owned and operated Grundefinedeen Horizon Heating and Air Conditioning, which has been serving the Raleigh/Durham metro area for 10 years, has joined forces with One Hour Heating & Air Conditioning,® (One Hour) a national heating and air conditioning brand with independently owned and operated locations throughout North America.

Owner Bobby Ferrel’s 15 employees and 10 branded trucks are all now operating under the One Hour brand, which is part of the Direct Energy family of brands.

One Hour was recently ranked No. 1 in the HVAC services category in Entrepreneur magazine’s Franchise 500 list.

“Folks in Raleigh and Durham have started to see the yellow One Hour trucks around town, and we hope they will look for them when a heating issue arises,” said Mark Baker, president of Franchise, Direct Energy. “We are pleased to welcome Bobby and their entire team to the One Hour Heating & Air Conditioning family.”

With this move, the local company will be able to continue training staff with the best resources, offer 24/7 telephone support, provide stronger warranties and guarantees, and lower product costs – just as the winter months are upon us.

“We always look to stay on the cutting edge of the latest trends in home comfort and efficiency by continuously investing in the best resource we have: our knowledgeable staff and crews,” said Ferrel. “Now, by being a part of One Hour and the Direct Energy family, we have even more resources available to us that will benefit our customers.”