Customer Engagement

Why Customers Prefer Benjamin Franklin Plumbing®

Plumbing problems can arise at the most unexpected times. When there is an issue, homeowners must turn to trusted service providers for the reliable service they need. In today's industry, a plumber is expected to deliver exceptional service and quality results—all within a faster and more efficient turnaround time than before.

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Our reputation for excellent service ensures that you and your employees can proudly present your business as a Benjamin Franklin franchise.

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There are many reasons why Benjamin Franklin Plumbing® is the brand name customers look to for consistent quality. We are known for being "The Punctual Plumber." Most importantly, our franchisees learn how to build lasting relationships with their local customers.

OFFER YOUR CUSTOMERS PEACE OF MIND WITH DIRECT ENERGY® HOME COMFORT COLLECTION PLANS

Benjamin Franklin franchisees have the option to add Home Comfort Collection plans to their service offerings. (Program is available at an additional cost not included in the franchise fee.) The Home Comfort Collection is available through Home Warranty of America® which ranks among the top 10* US home warranty companies and is part of the Direct Energy family of brands.

Protection plans can help build customer loyalty and provide your business with home warranty and service cross marketing potential. Your customers can choose maintenance only, maintenance and repair, or an essentials plus plan. Learn more when you attend our Franchise Discovery Day.

*Source: Home Warranty Reviews 2015 rankings